Name: LUIS PASCUAL
Profile: Digital Marketing Expert / Entrepreneur
Email: [email protected]
Phone: 829-865-3485
Greetings! I'm Luis Pascual, an accomplished professional with a rich background spanning customer service, sales, and digital marketing. With over five years of dedicated experience, I bring a wealth of expertise to the table, poised to make a meaningful impact.
My journey commenced in the realm of customer service, where I spent five years immersed in diverse roles encompassing technical support, case management, appointment setting, email management, and customer interaction/relations management. This foundation not only equipped me with a keen understanding of client needs but also nurtured my problem-solving abilities and honed my critical thinking skills.
Building upon my customer-centric ethos, I transitioned into the realm of sales, where I specialized in sales via the phone for two years. This pivotal experience not only fortified my communication and negotiation prowess but also deepened my appreciation for the power of authentic connections in driving successful outcomes.
Driven by a passion for innovation and strategic thinking, I ventured into the dynamic domain of digital marketing. Over the past five years, I've been at the forefront of crafting compelling strategies and leveraging cutting-edge tools to elevate brands and drive measurable results.
Bringing together my comprehensive background in customer service, sales, and digital marketing, I offer a unique blend of skills poised to tackle challenges with creativity, empathy, and strategic insight. I'm committed to delivering excellence and forging lasting partnerships with clients to realize their visions. Let's collaborate and embark on a journey towards success together.
Comprehensive Digital Marketing Expertise
Technical Support: Proficient in providing technical assistance and troubleshooting solutions to customers, resolving issues promptly and effectively.
Case Management: Skilled in managing and documenting customer cases, ensuring timely resolution and maintaining detailed records.
Appointment Setting: Experienced in scheduling appointments and managing calendars efficiently, optimizing client engagement and maximizing productivity.
Email Management: Capable of managing high volumes of emails, prioritizing tasks, and delivering timely responses to inquiries and requests.
Customer Relations Management: Demonstrated ability to build and nurture strong relationships with customers, fostering loyalty and satisfaction through personalized interactions.
Problem Solving: Equipped with strong problem-solving skills, adept at identifying root causes of issues and implementing effective solutions to meet customer needs.
Critical Thinking: Possess a sharp analytical mindset, capable of evaluating situations and making informed decisions to achieve positive outcomes for both customers and the organization.
Live Phone Sales: Skilled in conducting sales pitches and negotiations over the phone, employing persuasive techniques to drive conversions and meet sales targets.
Communication: Excellent verbal communication skills, adept at articulating product features and benefits persuasively to prospects, overcoming objections, and closing deals successfully.
Negotiation: Proficient in negotiation techniques, capable of finding mutually beneficial agreements and resolving conflicts to achieve win-win outcomes.
Relationship Building: Experienced in building rapport and establishing trust with clients, fostering long-term relationships that lead to repeat business and referrals.
Strategic Planning: Proficient in developing comprehensive digital marketing strategies tailored to meet specific business objectives and target audience needs.
Content Creation: Skilled in creating engaging and relevant content across various digital channels, including social media, websites, blogs, and email campaigns, to attract and engage audiences effectively.
SEO and SEM: Knowledgeable in search engine optimization (SEO) and search engine marketing (SEM) techniques, capable of optimizing website content and running targeted advertising campaigns to improve online visibility and drive traffic.
Analytics: Proficient in using analytics tools to track and analyze digital marketing performance metrics, such as website traffic, conversion rates, and customer engagement, and leveraging insights to refine strategies and enhance campaign effectiveness.
Tailored Solutions for Online Success
Transform your online presence with Luis Pascual, your trusted digital marketing expert in Sosúa, Dominican Republic. Empower your business to thrive online with personalized solutions and measurable results. Contact me now for a FREE consultation!
I am currently working as a Spanish and PE teacher, and I genuinely enjoy the opportunity to bring language and fitness to my students. Each day, I engage with them in meaningful ways, fostering both academic growth and physical well-being. Teaching Spanish allows me to share the richness of language and culture, while PE encourages students to stay active and embrace healthy habits. It’s fulfilling to support their development and watch them gain confidence in both areas, making my work deeply rewarding.