My path combines customer operations, sales, technical support, digital marketing, entrepreneurship and the determination to build useful systems from the Dominican Republic.

I built my professional foundation in customer service and technical support, where every promise is tested by a real customer and every weak process becomes visible. That experience shaped how I approach marketing, websites, offers and business systems.
I understand escalation handling, troubleshooting, retention, documentation and the responsibility that comes after a sale.
Since 2017 I have studied, tested and built across ecommerce, websites, funnels, marketing, AI-assisted workflows and digital services.
I am building Arawak Marketing as the service and growth agency while continuing the longer-term development of Caribbean PowerTech.
Good business should make the offer, process, expectations and next step understandable.
I prefer repeatable processes, documented decisions and tools that reduce confusion.
Ideas earn value when they become something people can use, trust and benefit from.
Explore my experience, projects and the systems I use to turn ideas into practical execution.